Kursthemen

  • TITLE
    • Communication and Active Listening
    KEYWORDS (META TAG)
    • Intrapersonal communication
    • Interpersonal communication
    • Communication process
    • Verbal communication
    • Non-verbal communication
    • Active listening
    LANGUAGE
    • English
    OBJECTIVES / GOALS / LEARNING OUTCOMES
    • By the end of this lesson, learners will be able to clearly communicate their ideas to others
    • By the end of this lesson, learners will be able to produce narratives that motivate others to be engaged in their value creation process
    • By the end of this lesson, learners will be able to create strategies to actively listen to their end-users
    CONTENTS IN BRIEF      In this Module the following concepts are presented:
    • A definition of communication
    • The different types of communication
    • The different types of communication strategies and their advantages and disadvantages
    • The fundamentals of communication
    • The concept of active listening and its core principles
    GLOSSARY ENTRIES
    • Communication: Act of transfering ideas, feelings, knowledge and information from one person, place or group to another
    • Active listening: A way of listening and responding to another person that improves mutual understanding
    BIBLIOGRAPHY AND FURTHER REFERENCES
    • Core principles of active listening. United States Institute of Peace. (n.d.). Link
    • M, M. (2016, July 9). What is communication process? definition and meaning - business jargons . Business Jargons. Link
    • Personal appearance. SkillsYouNeed. (n.d.-a). Link
    • Soni, A. (2023, June 11). Advantages & Disadvantages of verbal communication in points. Clearinfo. Link
    • Thompson, S. (2017, September 20). Active listening skills, examples and exercises. VirtualSpeech. Link
    • What is active listening?. United States Institute of Peace. (2021, November 24). Link
    • What is communication?. SkillsYouNeed. (n.d.-b). Link
    RELATED MATERIAL
    RELATED PPT
    • Communication and Active Listening